1. Introduction

Welcome to ABM IT Support. By accessing or using our website and services, including WhatsApp Business API, Bulk SMS, Digital Marketing, and Web Services, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please do not use our services.

ABM IT Support provides:

By using our services, you agree that:

• You will provide accurate and complete information
• You will not use our services for illegal or fraudulent activities
• You will not send spam, abusive, or misleading messages
• You are responsible for maintaining the confidentiality of your account

Consent Requirement: You must obtain clear opt-in consent from users before sending messages via WhatsApp or SMS.

Prohibited Content:

• Spam or unsolicited messages
• Fake offers or misleading content
• Offensive, illegal, or abusive content

Compliance Responsibility:

You are responsible for:

• Following Meta (WhatsApp) policies
• Following TRAI regulations (India)

Any violation may lead to:

• Immediate suspension of services
• Permanent account termination

• All services are prepaid or based on agreed billing.
• Payments are non-refundable unless otherwise stated.
• Delayed payments may result in service suspension.

We strive to provide uninterrupted services but do not guarantee:

• 100% uptime.
• Error-free performance.

We are not liable for delays caused by third-party providers such as WhatsApp or SMS gateways.

Limitation of Liability: ABM IT Support is not responsible for:

• Any business loss or damages
• Message delivery failures due to external platforms
• Account bans caused by policy violations

Use of our services is at your own risk.

Your use of our services is also govermend by our Privacy Policy.

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You misuse our service
• Required payments are not made.

All content, branding, logos, graphics and materials provided by ABM IT Support are our intellectual property.

You may not copy, reproduce, distribute or modify any materials without prior written permission.

Our services may depend on third-party platforms such as:

• WhatsApp (Meta)
• SMS Gateway Providers
• Hosting & Cloud Services

We are not responsible for their policies, downtime, or actions.

We may update these Terms & Conditions at any time

Continued use of our services means you accept the updated terms.

These Terms are governed by the laws of India..

• Terms may be updated periodically.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please feel free to contact us.

ABM IT Support

• Email:info@abmitsupport.com
• Phone: 8012626111/ 8012626444
• Website: www.abmitsupport.com

15. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions and Privacy Policy.