1. Introduction
Welcome to ABM IT Support. By accessing or using our website and services,
including WhatsApp Business API, Bulk SMS, Digital Marketing, and Web Services, you agree to
comply with and be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree with these terms, please do not use our services.
2. Services Offered
ABM IT Support provides:
- WhatsApp Business API Solutions
- Bulk SMS Services
- Web Design & Development
- Digital Marketing Services
- Automation & Communication Tools
We reserve the right to modify or discontinue any service at any time without prior notice.
3. User Responsibilities
By using our services, you agree that:
- You will provide accurate and complete information
- You will not use our services for illegal or fraudulent activities
- You will not send spam, abusive, or misleading messages
- You are responsible for maintaining the confidentiality of your account
4. WhatsApp API & Messaging Compliance
Consent Requirement: You must obtain clear opt-in consent from users before
sending messages via WhatsApp or SMS.
Prohibited Content:
- Spam or unsolicited messages
- Fake offers or misleading content
- Offensive, illegal, or abusive content
Compliance Responsibility:
You are responsible for:
- Following Meta (WhatsApp) policies.
- Following TRAI regulations (India).
Any violation may lead to:
- Immediate suspension of services
- Permanent account termination
5. Payments & Billing
- All services are prepaid or based on agreed billing
- Payments are non-refundable unless stated
- Delayed payments may result in service suspension
6. Service Availability
We strive for uninterrupted services but do not guarantee:
- 100% uptime
- Error-free performance
We are not liable for delays caused by third-party providers (e.g., WhatsApp, SMS gateways).
7. Limitation of Liability
ABM IT Support is not responsible for:
- Any business loss or damages
- Message delivery failures due to external platforms
- Account bans caused by policy violations
Use of our services is at your own risk.
8. Data Usage & Privacy
Your use of our services is also govermend by our Privacy Policy.
We encourage you to review it here:
www.abmitsupport.com/privacy-policy
9. Termination of Services
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You misuse our service
- Required payments are not made
10. Intellectual Property
All content, branding, and materials provided by ABM IT Support are our intellectual property.
You may not copy, reproduce, or distribute without permission.
11. Third-Party Services
Our services may depend on third-party platforms such as:
- WhatsApp (Meta)
- SMS Gateway Providers
- Hosting & Cloud Services
We are not responsible for their policies, downtime, or actions.
12. Changes to Terms
We may update these Terms & Conditions at any time
Continued use of our services means you accept the updated terms.
13. Governing Law
These Terms are governed by the laws of India.
14. Contact Information
ABM IT Support
8012626111/ 8012626444
info@abmitsupport.com
www.abmitsupport.com
15. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions and Privacy Policy.
